Retailer / Manufacturers Aftersales Support

Ecomaster offers an independent furniture repair service tailored to the Brands requirement, providing an onsite repair service to the Retail sector and manufacturer. Ecomaster has nationwide coverage providing a high-quality affordable solution for all your furniture repair needs.

Report to Manufacturer

Referred to Ecomaster

Visit for inspection

Repair completed

Cabinet Aftersales

You’re in safe hands with Ecomaster

Manufacturers successfully supply millions of pieces of furniture every single year in the UK to happy customers, but that doesn’t mean that defects don’t occur from time to time.  Ecomaster has close working relationships with John Lewis, IKEA & FABB Sofas to name a few.  What makes Ecomaster market leaders is our highly skilled technicians that come directly to you and in most cases rectify any problems in the comfort of your own home.

Nationwide

Our experts have full UK Coverage

Customer Service

Dedicated UK based Call centre

Trusted by Brands

Ecomaster is trusted by major blue-chip companies

94% Fixed Rate

Even with Eco at our heart, all repairs carried out to 94% customer satisfaction

Trusted by Brands

Ecomaster is trusted by major blue-chip companies

94% Fixed Rate

Even with Eco at our heart, all repairs carried out to 94% customer satisfaction

Let’s resolve your issue fast with Ecomaster

Our technicians are specialists trained in furniture repair but also customer care and detailed inspection and reporting. Years of working closely with retailers and manufacturers across the U.K ensures our technician team is well prepared to deliver a great service.

 

Years of working closely with retailers and manufacturers across the U.K ensures our technician team is well prepared to deliver a great service.

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Ecomaster has visited over 1+million customers

Our clients know to expect an outstanding experience. When time is of the essence, our commitment, flexibility and knowledge ensure first class results.

Work Hours

Monday – Friday: 9am – 5pm

Saturday: Closed

Sunday: Closed

Copyright © 2022. All rights reserved.

R Fletcher R Fletcher

Ben - an upholsterer - repaired an expensive leather arm chair. Polite, efficient and on time. First class service. RF

Mellissa Mellissa

We’ve had Lee out to assess and repair two separate faults on our sofa’s. Very professional on both occasions. Great person to deal with, and a credit to his employer. 5 star!

M Cousins M Cousins

Adam arrived promptly, made an expert assessment and an excellent repair. He was courteous and polite throughout. Definitely would recommend

Julie Marshall Julie Marshall

Excellent service Excellent service! Thanks to Lee for making good my loaf sofa. Hugely grateful for your efficient assistance. Many thanks Julie

Jonathan McAuley Jonathan McAuley

What a guy, Lee! Cheers for fixing my sofa so quickly and efficiently Lee. Good guy and certainly knows his stuff. Highly recommend Lee!

George George

Many thanks to Lee for sorting our… Many thanks to Lee for sorting our issue with the sofa so quickly and efficiently. Could not have asked for a better service. Made all the difference as he was brilliant craic.

Mick Mick

I can not fault my experience with… I can not fault my experience with Michael, he was very polite, well mannered and friendly he also was very considerate taking his shoes off to go upstairs. Professional throughout.

Birgitta Burrows Birgitta Burrows

We had a fault on our mattress evaluated. The technicians called us when they were on their way. They and arrived on time and wore protective gear. They evaluated the fault swiftly. I cannot fault them.

Tim Tim

Excellent service. Arrived on time and fixed the problem very quickly. Very efficient and polite. Thank you.

Fran Fran

Fantastic service from Eco Masters and Ian. We were kept up to date with appointment details and Ian was on time and managed to get out issue sorted quickly. Really impressed, great service, Ian is a credit to the company!

Robert McGurn Robert McGurn

Courteous professional job completed quickly gave advice in maintaining the leather. Couldn’t ask for more.

Alison Kinsella Alison Kinsella

We were kept informed by very pleasant customer service which was appreciated. On day representative was on time and very professional and personable.

Doug Cridland Doug Cridland

Sofa mended quickly and efficiently. Michael was a very nice chap, wore PPE and sanitised prior to entering house. Very pleased.

    Ecomaster Headquarters

    Hill Farm Industrial Estate
    Sutton Road,
    Drayton Bassett, Tamworth,
    Staffordshire, B78 3DY

    Email Ecomaster

    customer.services@ecomaster.co.uk

    Let’s get started.

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